Policies & Guarantee

At Walker Cleaning Services, our top priority is your complete satisfaction. We follow detailed checklists to guarantee the highest quality clean every time. If, for any reason, you're not 100% happy with the results, simply let us know within 24 hours, and we'll make it right. Please note that Walker Cleaning Services LLC reserves the right to refuse service to anyone at any time. 

A full refund will be issued if a payment is made by the customer toward any job for which we do not actually perform any work or incur any costs.

If the customer cancels within 24hrs of their appointment, we will bill the full amount of that job. 

Job deposits are non-refundable and are considered fully earned, as they are intended to cover the administrative costs for receiving the job call, reviewing the job, doing any research, procurement of materials, and providing any estimate.

If partial work is performed or we incur any costs related to a specific job we will evaluate our costs as it relates to that same specific job and we will seek to reach an agreement with the customer for a refund, whether it is a partial refund or a full refund.

In cases where the work on a specific job is performed to completion, there will be no refunds issued. If there are any problems with the work, we performed we will take necessary action to correct the problems in a timely manner.

Thank you for choosing Walker Cleaning Services LLC.